Signal

[Zx10jord]

Hi everyone signal on EE around my area is so bad, I made the mistake of changing from O2 to EE and now I can't make calls at work or at home around my general area my local EE shop never checked coverage before I signed up and I went back in after 14 days and they basically told me tough luck.is there anything I can do as I'm paying for something I can't even use I just want to go back to O2 and be able to make a phone call 

[Northerner]

Hi @Zx10jord 

Can you not access ee wifi calling service? 

Did you buy online or in store. 

Thanks 

[Schockwave]

@Zx10jord , have you checked here, where you can register and report the problem:

https://coverage.ee.co.uk/coverage/ee/keep-me-posted

[bristolian]

Does your phone show VoLTE/4G-calling indicators when you have problems?

It would be unusual to have a no-coverage situation across as wide an area as you imply.

[Zx10jord]

Yes iv set up WiFi calling but that's only good when I have WiFi I don't have WiFi at work only in my house which defeats the point of having a mobile phone I may aswel have a land line at this point 😂

[James_B]

Hi @Zx10jord,

What did the coverage checker report for your area?

James

[Zx10jord]

So the store I got the phone from didn't check for me, but I went in to a different store and he said there's low signal around my area 

[James_B]

Hi @Zx10jord,

If you enter you postcode at EE Coverage & Network Status Checker | Check your signal, what does it report?

James

[Zx10jord]

It's showing 2 bars saying I can get cover outside but not inside but that's not the case I can't make phone calls outside and my phone doesn't ring if someone tries to call my phone it just sends me a missed call message 

[Zx10jord]

No it just shows 4g sometimes then and exclamation mark from time to time on the signal bars, I work just down the road from my home maybe half a mile