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Set Up Home Phone Adapter

BT inform me that I am to be connected to Digital Voice in about a week's time. My router is a BT Smart Hub 2 with a green port for digital phones. I received an EE Home Phone Adapter. On separate occasions, I made attempts to set up the adapter by p...

Resolved! 5G Smart Hub Problems

We've had the 5g Smart Hub for just over month and receive excellent speeds of 250-400 mbps in an area where landline speeds are poor. However, I'm having constant problems with the internet just dropping on devices connected to the hub. It's a parti...

Have you got this sorted. I also have the same problem and nothing seems to work. 

Resolved! Re: Unable to see any billing or statements

I changed from BT broadband to EE in April 1924 and have been unable to access my on line account ever. Message says “not your fault, it’s ours. We are working hard to solve it”. Really? Now middle of October and still not paid anything. If I had not...

Tonyrex by • Contributor
  • 1517 Views
  • 24 replies
  • 3 Helpful

signal so bad

My girlfriend just texted asking me which network she should move to because she is getting terrible signal at home (East London) and at work (Central London). I just found this post while searching for "why is my ee signal so bad" I thought it was m...

TagU by • Visitor
  • 60 Views
  • 4 replies
  • 4 Helpful

Introducing Watchlists on EE TV – Available Now on Apple TV 4K!

We’re excited to bring you Watchlists, a brand-new feature now live in the My TV section of the EE TV app on Apple TV 4K.  What are Watchlists?  Watchlists offer a simple and smart way to save, organise, and return to your favourite shows and movies ...

James_B by • EE Community Manager
  • 20 Views
  • 0 replies
  • 2 Helpful

EE TV remote - why?

So, having been using BT YouView for 9 years, I've switched to EE TV, and I have to admit the new remote is rubbish. It's dumbed down, and the three most useful buttons have vanished; the delete button is gone, so you have to select record to get to ...

How to give positive feedback to customer service team

Good evening,  Today I spoke to a gentleman, his name was Chris. It would have been good if I asked what his last name was. He was excellent and really helpful with my query. Guided me through what he would have suggested me to do in my previous call...

Zak1610 by • Visitor
  • 3267 Views
  • 9 replies
  • 2 Helpful

Where is my tnt sport bundle???

I recently got a freestyle 2nd gen projector that said it come with 24 months tnt sports .I've received the projector and it's great but no sports bundle and when I text sport to 150 it's telling me I need to pay £20 a month fir it.help lol

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