Community Activity

WiFi 6 or 7 adapter for PC/Laptop/MacBook

I am currently on BT with a Smart Hub 2 and considering upgrading my router to an EE Smart Hub Pro Router Tri-Band 6GHz 5GHz 2.4GHz (from eBay). When using this router, does upgrading your PC or laptop WiFi hardware to 6 (or 7) via a plug-in USB adap...

dazzlr by Visitor
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My order

Where is my order [Mod Edit: Please don't post personal information on public forum]

No A/c No. No Netflix and Now access. Terrible Customer Service.

Where do I begin ! Since being moved from BT to EE, nothing but problems. Wi-fi keeps dropping off, even after an alleged fault rectified and an engineer coming out.Swapped to the Entertainment package in March and no welcome "Thanks for choosing EE"...

SHTH by Explorer
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SMS 150 Commands?

In various places (EE website, text of other messages) it says SMS "HELP" to 150 for a list of commands.However this doesn't work from my phone. Other commands ("UP" "BILL") get a response. So I assume EE broken or changed this?  

Simon269 by Explorer
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Can I use EE sim in France?

I'm using a £15 subscription pack. If I get to France, does it automatically roam? Or does EE text me?

Roaming USA

Just want to upload 2 photos on arrival in USA to security. I think I understand that I will need £5 for the day to roam. Once the plane has arrived is it immediate that the choice of roaming plan will show and is it immediate or is there a delay. I ...

LS555 by Explorer
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My phone number is not linked somewhat

HelloI am actually abroad and I suddenly stopped being able to receive any texts nor callsI can't get any help as there is no chat and I can't call...I add some pay as you go money but want it back if it is not workingI can see my number on my accoun...

lamary by Investigator
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Smart Hub Pro and IPV6

I have a 1G service FTTP with the smart hub pro and generally it is working.looking through all the settings I have an issue on IPv6. The hub status is enabled but the IPv6 network status is disabledI cannot find a method of enabling it and the guide...

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Iansuart by Investigator
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  • 13 replies
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linking new device

needed to renew my re plan for data and tried to get into my account and link my new phone on my new device. been trying for days with no luck saying my informations wrong when it’s clearly not!! any help? 

ab183629 by Investigator
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Caller identity - number seen even when turned off?

I set 'Send my caller identity' to 'off', but the person I was ringing was able to see my number.I tried ringing a couple of other numbers to check and their display said 'private number' or 'number withheld' which is what I would expect.Can anyone e...

Soo8 by Explorer
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  • 8 replies
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