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Community Activity
Xbox Scorpio Bundle
I have just received the Xbox Series X in the mail today.The bundle is meant to include the £70 EE game card and Game Pass Ultimate. When I finished setting up the Xbox and signed in, the Xbox asked if I wanted to purchase Game Pass. How do I go abou...
EE One not working
Hey,Hope someone can help... I have both broadband, and 3 SIM only contracts with EE, one of which i'd like to upgrade to a new phone if i can get a good offer without moving provider. So my question is-how do i benefit from EE ONE? It seems i have b...
NHS Perk account deactivated
Hi!I have tried endlessly to logon to my NHS Perk account but it comes up with 'Your account has been deactivated as your registration was not completed within the allowed time frame'... it does not give any option to resolve this, i haven't actually...
Samsung S25 free Watch and Earbuds
Hi all,Does anyone know what my next step is when I was promised free watch and earbud with my package, and EE are saying don't know anything about it phone samsung,When I phone Samsung they say don't know anything about it phone EE,Day light robbery...
How can I speak to a real person?
As a many years customer, I am appalled by the difficulty in speaking to someone. Logged in and waited (and waited ... etc) for the chat button to appear. Nothing. Called 150 and was linked to a cyber-voice that sent me a link (that didn't work). ...
Resolved! I need more
hi my name is danielle ********* and I need more mobile data [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Urgently need to speak to someone at EE but office is shut til tomorrow???
My phone has been stolen and in order to get my insurance claim accepted, I need to:1) speak to EE and get them to bar/block my phone2) order a new SIM and confirm dateBUT despite them claiming to have a 24/7 helpline, it's closed- is there anyone I ...
Resolved! Purchase an extra Smart WiFi Pro
I’ve just ordered the 1.6gbps broadband with WiFi 7. I currently run an EERO Pro 6e system with main hub and two additional units. Is it possible to order an additional Smart WiFi Pro so I can have three units like I have now?
Payment
Hi if you bill is produced on the 29th to be paid on the 6th how long after the 6th before you get a late payment fee?
Airtime Rewards still not being taken off my bills after contacting customer ser
My Airtime reward was shown on my March bill but not being credited for that bill in total amount, nor the one for April. After contacted customer services, I was advised that it has been rectified and will be credited in the following month. Still n...
