Signal issue

[Wildtraks1]

Anyone have/Know of any signal

issues in the Cumnock area East Ayrshire. EE users are having issues connecting to the internet, works sporadically. If you turn your phone off and on again it works fine then loses internet. Though 3-4 bars are present. Up to 6 weeks ago there was no issue but since then EE users all experiencing the same issue 

[Chris_B]

@Wildtraks1  Have you tried checking this yourself HERE  and clicking the check service status tab ? 

[Wildtraks1]

Yeah keep testing the signal, says it’s ok but when trying to log a problem it doesn't allow me to 

it’s not an individual issue other EE users experiencing the same issue 

[bristolian]

More bars doesn't necessarily equate to better data speeds.

Are the other EE users all having the same problems reporting the issue?

[Alex_H]

Hi @Wildtraks1,

Welcome to the EE Community

From what you are saying with all EE users in the area having issues, it does sound like a potential issue in the area. What is happening when you are trying to report it?

Once you click the service status tab and login you should be able to click the Still having problems? button to fill out a problem report for our network team. 

Alex