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Signal Keeps cutting out

Squirrel1849-19
Visitor

‎17-10-2022 07:39 PM

Just lately my phone keeps losing its signal it’s always after about 2 minutes into call the other party cannot hear me although I can hear them  

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎17-10-2022 07:44 PM

@Squirrel1849-19    it’s not losing signal if you can still hear them.    What device is it ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

‎17-10-2022 07:44 PM

Does your phone show signal indicators when this happens? Does it show VoLTE/4G-calling?

Is it only in one location, or does that vary? If it's only one location, it would be worth "checking status" on the online coverage tool as a first check.

Can you put a timescale on "just lately"?