Community Activity
No WiFi signal in parts of my house since forced to EE from BT.
In March 2025 I was due to renew my BT Broadband (Full Fibre 100).I connected BT to discuss & was told they were moving everyone to EE, but the only thing that would change was the name; in fact, I would have a faster speed for the same price. I relu...
Switching and claiming the disconnection fee from Virgin
I agreed to switch as you agreed to refund the disconnection fee. How do I go about getting a refund?
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
Resolved! ITV ADDS???
I'm a recent EE customer and still within the 14day cooling off period, and I'm seriously thinking of taking it!I just cannot get used to having to watch adverts again!My Mrs watches the itv soaps religiously and has done for over 25yrs, and being ho...
I can’t access duluxdecoratorcentre.co.uk on EE mobile
As above. But, if I use a VPN, I can. I can access it using WiFi and other mobile providers can access it. What’s going on with EE mobile? Btw, I am a decorator and need to access it. Thanks for any help.
mobile wifi
Hi everyone can someone explain please, i have a 4g wifi for my home broadband as i stay in a rural community, i wish to upgrade this to a 5g wifi for my home. would this be a new contract or just a straight swap of mini router. any info would be app...
Now TV Boost Ultra - is this available on EE
Just bought a new tv and wanted to watch sky sports on ultra HD (via Now TV)Spoke to someone at EE and they said I was paying for the UHD package, but the UHD channels are not available on the guide. When I go to the Now TV app, I can see that my vi...
BT to EE terrible service since migration
Is there a common problem that since being forcibly moved from BT every evening the Connection to stream is terrible and I have to reboot as the EE APP spots the connection ’can be improved’ every night? Never happened with BT.Have an ultrafast (alle...
Resolved! WiFi 7 Dropping Connections
Is anyone else having issues with WiFi 7 Router loosing connections currently??Having been with Wifi 7 for a while (3+ Months) over the last couple of weeks I am experiencing various items that are connected to my WiFi losing connection, now normally...
Is there a dropping out issue with the Smart Hub 2 or do I have a faulty router?
Recently, on a near daily basis my BT Smart Hub 2 router (EE would not provide the newer WiFi 6 router when we switched) has been disconnecting from the internet.It is always the same, websites and google searches will not load, but any games in prog...