Community Activity

Now TV

I have switched from BT where everything was great. I  can access Sky Chanel’s but not Now TV. Now TV doesn’t recognise my email. I’ve contacted the EE technician but they can’t do anything and told me to contact Now. Now said it wasn’t their problem...

Markmckay by Investigator
  • 179 Views
  • 12 replies
  • 3 Helpful

Remove number from account

Hi there I have a device and number on my account that has almost been paid off at end of this month. The person I got the device for let me down and didn’t make me payments and I ended up paying the whole 2 years. I contacted EE regarding cancellati...

Deadlock Letter

EE have sent me a deadlock letter which is factually incorrect. When challenged they are refusing to amend the letter as apparently these can’t be changed. So in essence they want me to present a factually incorrect letter to the ombudsman as fact. H...

Wilkslee by Investigator
  • 24 Views
  • 4 replies
  • 0 Helpful

TNT Sports HD on EE Web TV Player?

Is it possible to watch TNT sports in HD on the web player for Microsoft Windows?When I go to the HD section and click on the programme on TNT Sports 1 HD it says: "To watch this programme please switch on your EE TV box and tune to channel 430"

kma55 by Explorer
  • 39 Views
  • 2 replies
  • 1 Helpful

New to EE from BT, Zoom constantly freezes

I recently moved from BT (with them many many years), EE plan Essentials Full Fibre Gigabit. I am using the EE Smart Plus Hub and 3 Smart Wifi plus boosters.  Speed into the house is around 900mbps and upload 100mbps.Everything is great apart from wh...

Piper1862 by Valued Contributor
  • 1099 Views
  • 31 replies
  • 4 Helpful

Roaming on iPhone 15 plus.

In Europe last week and couldn’t find roaming option in settings. Nothing in data mobile services. How can I select roaming on this phone?

Anndon by Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

Can’t activate Apple Music add on

Hi,I’ve just purchased the Apple AirPod Pro 2 £15 a month add on with the 24 month Apple Music included, however since receiving the product I’ve no idea how to activate the Apple Music 

emloch by Contributor
  • 53 Views
  • 4 replies
  • 0 Helpful

App still not working

Afternoon My EE App not been working since December 24 have tried everything tech section has asked new email reinstall app etc anybody got the same problem. Driving me mad  

91459145 by Investigator
  • 27 Views
  • 2 replies
  • 0 Helpful

Ported but Text issue

Recently ported over to EE from Vodafone keeping my original tel number  ,  when calls are made from mobile to any landline or other mobile my original number is displayed correctly on receivers handset. ...............But, if i send a text message f...

BillMcD by Investigator
  • 61 Views
  • 5 replies
  • 1 Helpful