Re: Signal problems

Chrispaul
Investigator
Investigator

Signal on mine and wife's phone is none existing need to get it soughed !!

7 REPLIES 7
XRaySpeX
Grand Master
Grand Master

@Chrispaul : Have you Check service status having given your post code there on the Network Status Checker and reported your problem via that link?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Chrispaul
Investigator
Investigator

Yer take 3g of so everybody has to buy 5g phone . Scandalous people. Paying money for nothing. 

You need to get it soughed or me and wife are going elsewhere!!.

 

@Chrispaul : Not necessarily!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
bristolian
Legend
Legend

The 3G idea suggested is a very amusing conspiracy theory, but doesn't reflect reality.

4G is the base coverage layer.

3 days running we have never been able to get a signal I reported it ,still rubbish should have a refund thank god one of us didn't need a ambulance

Post code Ts26 8JE 

Katie_B
EE Community Support Team

Hi @Chrispaul

I have checked the area for the post code you have provided and can see there is no known issues and coverage should be excellent both indoors and outdoors. 

Does your phone work OK if you leave this specific area?

Did you report it via the link or by speaking with our customer care team?

Katie

bristolian
Legend
Legend

Emergency calls can be made via WiFi-calling if you don't have access to any other phone.