19-04-2024 08:52 PM
Signal on mine and wife's phone is none existing need to get it soughed !!
19-04-2024 08:56 PM
@Chrispaul : Have you Check service status having given your post code there on the Network Status Checker and reported your problem via that link?
19-04-2024 08:58 PM
Yer take 3g of so everybody has to buy 5g phone . Scandalous people. Paying money for nothing.
You need to get it soughed or me and wife are going elsewhere!!.
19-04-2024 11:14 PM
@Chrispaul : Not necessarily!
20-04-2024 12:01 AM
The 3G idea suggested is a very amusing conspiracy theory, but doesn't reflect reality.
4G is the base coverage layer.
20-04-2024 12:43 AM
3 days running we have never been able to get a signal I reported it ,still rubbish should have a refund thank god one of us didn't need a ambulance
Post code Ts26 8JE
20-04-2024 07:17 AM
Hi @Chrispaul.
I have checked the area for the post code you have provided and can see there is no known issues and coverage should be excellent both indoors and outdoors.
Does your phone work OK if you leave this specific area?
Did you report it via the link or by speaking with our customer care team?
Katie
20-04-2024 10:30 AM
Emergency calls can be made via WiFi-calling if you don't have access to any other phone.