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Re: Poor reception.

Sandra241
Investigator
Investigator

Not happy can’t even fone from in my house with no connection or get through cut of through calls. I have spoke to ee and logged complaint still awaiting answer

6 REPLIES 6
Christopher_G
EE Community Support Team

Hi @Sandra241

Have you checked your postcode on our network status checker?

Chris

bristolian
EE Community Star
EE Community Star

Is this a recent problem?

Yes it states poor reception

Sent from my iPhone
Katie_B
EE Community Support Team

Thanks for checking @Sandra241

Has this recently started or has this always been the case?

Katie 🙂

It’s been on going for a few months, getting worse .

Sent from my iPhone
James_B
EE Community Manager
EE Community Manager

Are you able to use WiFi Calling at home @Sandra241?

James