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Community Activity
Draytek Modem
HI - currently don't use my EE Router in the property as I have a Unifi setup, and currently am using a BT Openreach modem for the VDSL service - I'm looking to upgrade this modem to a Draytek V166 or V167, both of which are available on the EE shop,...
Resolved! EEMMS
Hi. I received the following message: You have received a Picture Message from 44xxxxxxxxxx. To view the message, visit https://get.mms.ee.co.uk/ee/ and use your mobile number 44xxxxxxxxx with the password xxxxxxxxxxxx. Does this seem legit?
Ordering 1.6GBPS
Hi All, i am trying to order 1.6 Gbps line The order goes through ok at the beginningA ,bit of the back story first, I have 2 ONTs at my property, one was EE 900, but has just been canceled, to try to reorder the 1.6 on this lineThe other ONT is with...
Problem linking my broadband
Hello.I am trying to link my broadband to my ee account, but after I enter my account number, the system asks to confirm my mobile number with the one they have registered and it says that the available number they have ends in 0000, which is wrong!P...
Lowell payment?
Hello there I’m getting an email from Lowell with some reference number about EE Limited for a payment. I closed my account long time ago. How can I know if this is legit or scam? Thank you EE app and website doesn’t let me access my bills and paymen...
Unlimited data plan
How do I switch to an unlimited data plan
Final bill
I have not received my final bill and haven't been informed about outstanding charges but debt collection agent is chasing me for outstanding amounts... Is there a way of sorting this out and to request a final bill to be finally sent out?
Complaints
After a flurry of online prompts telling me i can "upgrade for free today"...My upgrade ranged from £30.00 up front, £1200 up front to no plans available. So i ring EE to clarify.To cut a very long story short it would appear a spend cap has been app...
Resolved! Order
I ordered a Samsung watch about 5 days ago and I still haven't recieved any information about when it will be delivered. I have ordered with ee many times and it's never taken this long why is that?
VAT Removal from Order to Jersey
Hi, Today I bought one of the Nintendo Switch 2 consoles and paid for the order. I noticed that the VAT was not automatically removed and would like to find out how I would go about claiming this back? Jersey has its own GST and I would be paying thi...
