I am also only getting 4G in areas I have been getting 5G in previous areas that is been previously. I have spoken to at least 5 different agents who haven’t exactly been the most helpful as it gets to the engineers and they say everything is working as the 4G is fine.
5G is not working across several areas including Putnoe street, Putnoe Lane, Kimbolton road from Putnoe Lane junction, Brickhill drive from Kimbolton road half way up the road in line with Pilgrims.
I know it’s not my handset as 2 other people in my household are seeing the same issue. 5G also works in other areas.
service is slowly getting worse also.
@Michael_D we need to get to the bottom of this and stop telling customers it’s fine when it really isn’t.
