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Problems again in Freswick caithness

C70
Visitor

‎29-09-2022 06:35 AM

No phone signal since early yesterday morning got a message from ee telling me there was a problem and that it would take a maximum 15hrs , last time it happened it took over a month that was on the 12th of Aug not very happy, checked mobile network coverage and it says it’s ok when it’s NOT!!

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎29-09-2022 07:40 AM

Hi @C70 

Can you access EE WiFi calling service?

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

‎29-09-2022 05:19 PM

The online status checker serves two functions.

1: "Check coverage" predicts the usual service in any given location - I suspect you're using this.

2: "Check status" searches for known faults & issues, with the subsequent options to "get updates" & "report a problem" as necessary.

Try using the check status option.

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