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Postcode B27 network issues

Rukiroo
Visitor

‎19-01-2026 03:47 PM

Hi

Since last Friday evening the network signal in B27 has been awful. I've signed up for updates but I just receive texts saying it's taking longer than expected to resolve the problems.

I had to work from my dad's home this morning but I couldn't actually do any work because I was hotspotting to my phone with such a horribly poor network signal.

 I am using WiFi at home but I can't stay at home 24/7.

What is actually the problem and when will it be fixed please?

0 Helpful
1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎19-01-2026 04:02 PM

If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker  in the first instance, to check for local service outages. You've done absolutely the right thing in registering for updates.

All faults are rectified as soon as possible, but exact resolution times will always depend on the nature of the problem and other factors.