Poor coverage

[Seb1944]

Hi, yes I have the same problem in Rugby the coverage has deteriorate to such an extent that I am seriously thinking of moving to another provider. I’ve been with EE for many years and this is the first time I’ve had any issues, 4 G seems hit and miss and 5 G Coverage is limited and even when there is good 5G the data rate is worse than I used to get with 3 G. I’ve tried asking why but the answers I get are obviously not from anyone that understands radio transmissions, I am a telecommunication by profession and I do get very frustrated when some with no knowledge tried to justify the issue. It seems to be a problem of our times, employing cheaper staff. 

[bristolian]

Data speeds are primarily dictated by the spectrum available on your serving site, divided by the amount of users. Many people mistakenly believe "more bars" are better, when that's only a factor so far as ensuring good radio conditions.

What's your background in telecoms? And what explanations have you been given?