Poor coverage since the site in the town was taken away

[BobBone1]

Princes Risborough Bucks, 4G site has been removed recently it had been there since the late 1990's. Now it's gone the outdoor coverage in the town centre is non existent, with indoor cellular coverage absolutely gone.

When will the coverage be restored in the town? Does anyone in this forum know how to find out when the service is going to be usable again.

Even Vodafone works better than EE, that's saying something in my experience...

Bob

[spikester]

Thanks - enabling works were in October, the mast was raised in November.  I saw the ground-level equipment being installed in early December; power was completed in December as far as I'm aware (UKPN roadworks looked to have been successful and finished on time, no further activity since).  Openreach were busy working in the area in December and January but of course they may not have finished the backhaul.  Is there any way to find out?  EE don't appear to have any info about the mast at all.

[Rach_H]

Hi @spikester,

Welcome to the Community!

Our Coverage Checker is a great option to see what the expected coverage is in your area. If you would like more information about any changes due to happen in your area then it may be best to speak with our Technical team.

Rach

[spikester]

Sadly the situation hasn't changed since Bob's original post.  The centre of the town has no usable signal.

The Technical Team have no information.  I have also raised a complaint about the about the lack of information about this mast, but met with.... no further information.  EE recommend I speak to MBNL.  MBNL refer me to EE.