Phone

Jueann
Investigator
Investigator

Hi my phone won’t let me ring out and my bill as been paid is anyone else having problems

4 REPLIES 4
bristolian
EE Community Star
EE Community Star

Mentioning your bill "as been paid" suggests your phone was suspended for non-payment. Was this the case, and if so when exactly did you make payment? It can take 24 hours from payment clearing, for service to resume.

Or if not - does your phone show coverage indicators? What happens when you try making a call? Can you send & receive text messages?

Hi thank you for replying one of the customer service people made a mistake and changed my plan with out me knowing , it fixed now thanks
Sent from my iPhone
Michael_D
EE Community Support Team

Thanks for the update @Jueann. I'm glad to hear it is sorted for you now.

Take care and have a great weekend.

Michael

Thanks Michael you too