Community Activity

Order

Hi I recently ordered iPhone 16 pro max. The upfront payment was taken however I have received no email. I have checked my spam. I cannot see any orders on my profile.  please advise. 

Berrak by Visitor
  • 1 Views
  • 0 replies
  • 0 Helpful

Devices disconnecting every 5 minutes

Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...

New5 by Investigator
  • 380 Views
  • 23 replies
  • 2 Helpful

joint account

I have two sim cards on one account and would now like to have separate accounts is this possible 

cher770 by Visitor
  • 15 Views
  • 2 replies
  • 1 Helpful

New sim not working

Hello!I bought a new sim card for an old phone today but it isn't working at all. It just says "ee unavailable".  I've done all the troubleshooting steps such as turning the phone on and off and checking the service status in the area. I had to use t...

LC339 by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

Shocking service

So I've had a fault with my ee broadband... Narrowed it down to faulty mastersocket in the house. Ee booked 5 engineers over 2weeks and non have come out. Either cancelled by ee or openreach with zero notification. Shocking customer service literally...

Garreed by Visitor
  • 21 Views
  • 2 replies
  • 0 Helpful