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Outage 17 Mar 026

Christonia
Visitor

‎18-03-2026 08:02 AM

NW3 - Broad Band WiFi from my EE account was crap last night. Cheesed me off, the football kept on freezing or it was like watching a Picasso cubist picture! EE said there was no 'outage' - Oh yer. I'll be complaining.

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎18-03-2026 08:39 AM

Hi @Christonia 

Check your local area for issues:

https://ee.co.uk/help/service-status

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎18-03-2026 09:43 AM

Which router do you have?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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