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STEVE19672
Visitor

‎05-06-2026 07:47 PM

hi, do i have to set anything on my mobile so if i am away from home i can still connect to the internet. i have noticed sometimes going into cafe's that i have no signal at all.. please help.

ps i have a Samsung A56

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎05-06-2026 08:11 PM

No, you shouldn't need to set anything special. However, if at home you have been connecting by WiFi to your BB router you should ensure that Mobile Data is set ON under your Connections in order to use it away from home.

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bristolian
EE Community Star
EE Community Star

‎06-06-2026 09:37 AM - edited ‎06-06-2026 10:18 AM

If you have no mobile coverage (you've mentioned "have no signal at all"), then anything reliant on a network signal will fail - that means voice calls, text messages or mobile data. Many people confuse data congestion with "no signal", the two are different.

If mobile coverage is present, then mobile data should be available provided you have the facility enabled in your phone settings.