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O2 priority through EE phone

Heather949
Visitor

‎25-10-2026 08:17 AM

I am a Virgin Broadband customer on an EE mobile, and the mobile verification stage for O2 Priority is failing to send an SMS code. Anyone got any ideas how to fix this?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎25-10-2026 08:51 AM

Hi @Heather949 

Are you connected to WiFi calling or the EE mobile network. 

Have you tried both.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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