12-07-2026 09:37 AM
Im currently in clacton on sea C016 postcode and have no signal getting the 5g symbol but no signal at all I've checked the coverage map and im in a great area for 4g and ok area for 5g but have no signal and km here for a week is there issues in this area and will this be resolved soon
12-07-2026 12:11 PM
Hello @Dt36 ,
Welcome to the community,
If you are having problems getting signal on 5G, could you try changing it to 4G instead settings?
If you want to check whether there is a problem where you are, here is the link:
We have no idea when and if there is a problem, this is a public forum and most of us are customers like you.
You can also register, report and receive updates, and can have up to five different postcodes registered.
12-07-2026 01:48 PM
Hi @Dt36
Tried restarting your device.
Thanks