No network

Fernieem
Explorer

Hi. Hope you are all well? I swapped my phone today from a 14 to an iPhone 12 and now I’ve got no network signal, I can’t get incoming calls or texts. I don’t know what to do, I can’t even call ee for help, what do I do?x

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

Are you using the same SIM from your old phone, and does this work in your old phone still?

Hiya, yes it’s the same SIM card and I don’t know if it works in the other phone and I don’t have it now to check x

bristolian
EE Community Star
EE Community Star

Do you have access to any other EE phone, that you can try this SIM in?