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No network shown in the on-screen mobile network bars (total 4 bars)

vb908
Investigator
Investigator

I ported from Lyca to EE as I heard it has the best network in the UK. But as I heard, I am not getting such. I rarely have one network bar inside my house on my mobile screen. If I try to call someone, either it takes too much time, or the opposite voice is not clear, and vice versa. I cannot even access the 'MY EE' app as it always shows me ''there might be a problem. Try login in after a while.....''. I tried to log in from my laptop, but in vain. After 'registering' and 'verifying,' there is a part to 'link' the mobile number(Association OTP) where SMS is sent with a code. But I never received any such text. Called 150 twice, waited for 15-20 minutes, and failed to talk to any.  Even guess what! I tried to report to EE, and after writing all my issues, when I submitted it, the following page replied, '' could not send the report. There might be some problem''. Isn't it too funny?

11 REPLIES 11

Hi,

thanks a lot for the reply. I will wait then.

James_B
EE Community Manager
EE Community Manager

No problem @vb908 🙂

James