Community Activity

call forwarding

Hello,I’m trying to set up call forwarding on my iPhone 15 Pro Max using my EE SIM, but it doesn’t seem to work.I have tried both the iPhone settings and dialling codes (like 21number#), but the calls are not being diverted.Could you please check and...

Increase in roaming issues

Is it me or does there seem to be an increase in roaming issues since the plan and purchase changes ? I appreciate some issues are lack of understanding by customers as to what they need to do. But there seems to be regular issues with some countries...

ukms by Established Contributor
  • 4 Views
  • 0 replies
  • 0 Helpful

Roaming - Cannot make/receive calls

Hi, I recently purchased an international roaming and unlimited data on a 2 year contract. I just arrived in the US and cannot make or receive calls to/from US or UK. I can receive texts and use data (whatsapp etc). Each time I attempt to make a call...

MsOlivia by Explorer
  • 36 Views
  • 5 replies
  • 1 Helpful

Public IP address for 4G router

Hi,I have a TP link Archer MR500 4g router for CCTV purposes.I can not get a connection to the router via any ddns service. I believe the IP it is broadcasting is not a public IP address.Is there anyway around this? can EE change the data sim to have...

Unable to view bills

Hi,I have been unable to access our business account for a few weeks now. Every time I try to log in to view our current bill, I get this error message:"We're unable to retrieve your account details right nowLog out and then log in again."I contacted...

MaryN2 by Explorer
  • 5049 Views
  • 32 replies
  • 17 Helpful

PAYG in Germany

Hi, my daughter is going to Germany, she is currently on a PAYG subscription pack, does she need to purchase a or roaming pack or will the pack work without extra charges?