No mobile network

[Geebs916]

My phone all of a sudden says no mobile network and I have tried all of the suggested steps online (such as restarting; updating and taking sim.out and cleaning and putting it back in but still not working. This is the 3rd day without mobile network and I need assistance asap

[Leanne_T]

Hi @Geebs916 

Thanks for coming here. 

Are you able to try the SIM card in another phone? 

Leanne 🙂

[bristolian]

Do you know any other EE users locally, and do they have similar problems?