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No SIM No service near Bond Street London

Rprasad1
Explorer

Over the last 2 or 3 weeks I have lost service

For example I had good service last night indoors but none at all since early morning.

Sometimes service returns after switching the phone off and on. The coverage tool reports excellent 4G and 5G service. Seems to be a persistent problem in Central London. I have wiped the SIM card and reinserted

 

 

 

 

 

 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Rprasad1  Did you click  the “check status tab” on the coverage checker as it reads you only checked coverage area.     This doesn’t report an issue only what to expect in that area.  

It’s probably a good idea to request a replacement SIM card as what you are doing to temporarily fix the issue isn’t a network issue but a device/sim issue.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.