Network problems

Usman32
Investigator
Investigator
 
1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Usman32 

Welcome to the community.

First thing to try is restarting your device. That'll force it to search for the network again.

If it still isn't working, please pop your postcode into our network status checker. It will let you know if we're aware of any maintenance works in your area. If we're not aware of any at the moment, it will give you the option to report a problem.

Chris

 

View solution in original post

2 REPLIES 2
EE1000
Visitor

Hi is your internet and signal both not working?

Christopher_G
EE Community Support Team

Hi @Usman32 

Welcome to the community.

First thing to try is restarting your device. That'll force it to search for the network again.

If it still isn't working, please pop your postcode into our network status checker. It will let you know if we're aware of any maintenance works in your area. If we're not aware of any at the moment, it will give you the option to report a problem.

Chris