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Cannot access the XBOX game Pass
I know this has been mentioned many times but every fix I've found doesn't work. I've also called EE and that solution hasn't worked either.I've just had EE broadband installed. I've been with EE mobile for years and just switched to include broadban...
No Order Conformation, no one from EE can find my order.
Hi All,I placed a pre-order for the Nintendo Switch 2 on April 4th. The money has come out of my bank, however, I never received an order confirmation.I have spoken with 3 different departments in EE, which none of them could find my order or help, ...
Incoming call problem
I'm having similar issues. I've had 3 people try to call me over the last 2 days and told me that the call was rejected. SMS works fine. Data roaming works fine (so I've been getting people to call me via WhatsApp).
No way to contact EE store for update on repair
I gave in my iPhone yesterday afternoon for an in-store battery replacement, paid, and was told it would be completed by the next day. Today I have checked the online repair tracker and it says 'The device needs to be exchanged and the swap device ha...
TV guide freeze
Just interested to see if anyone else experienced this? TV guide froze on Tuesday - wouldn’t respond to any inputs. Rest of BoxPro functioned normally.Didn’t respond to hard reboot, took a factory reset to restore normality.There was a big update on ...
Special Svce on my mnthly account
My telephone account shows calls to "Special Svce" What is this?
EE Android PAYG mobile phone stopped receiving SMS messages
13th May 2025: My EE PAYG mobile suddenly stopped receiving SMS messages, so I phoned CS. The mobile can send texts and make/receive calls, but not receive texts. After some troubleshooting, CS said it was a known, technical issue which started on th...
Early Termination Charges in Sky
A few weeks ago, a sales representative from EE came to my house and informed me that new fibre optic cables had recently been installed in the area. He asked if I would be interested in switching my internet service to EE, mentioning that the infras...
Refuse to accept the final bill!
I am having this exact same issue with EE! I moved from Sky and they refuse to accept the final bill! The switch has left me out of pocket as EE have not honoured their 'switch offer' If you are thinking of moving from Sky to EE, DO NOT DO IT!
Stuck in USA ee are rubbish!
I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do?
