05-02-2026 07:04 PM - last edited on 06-02-2026 09:07 AM by Linzi_H
[Mod edit: removed full postcode info. Do not share personal details in public view]
Solved! See the answer below or view the solution in context.
05-02-2026 07:05 PM - edited 05-02-2026 07:09 PM
If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.
Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data. If an outage is already reported, use "keep me updated" to register for updates by text or email.
If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.
05-02-2026 07:05 PM - edited 05-02-2026 07:09 PM
If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.
Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data. If an outage is already reported, use "keep me updated" to register for updates by text or email.
If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.
05-02-2026 07:05 PM
Hi @Gazza_64
Tried restarting your device.
Have you checked EE network status checker: https://ee.co.uk/help/service-status
Thanks