My EE sim is invalid y is not showing

[Tretudelali]

My is not working anymore y

[Tretudelali]

My EE sim nw is invalid I don't know y

[Leanne_T]

Hi @Tretudelali 

Thanks for coming to the community. 

Do you have a new EE SIM card?

How long ago was this last time you used the SIM to make calls and send texts? 

Leanne.

[Tretudelali]

You right my sim is not even showing up.. What's going on 

[Leanne_T]

Hi @Tretudelali 

Is the SIM card on pay as you go or pay monthly? 

Is this a new EE SIM? 

Leanne 🙂