Little / No mobile signal

[SamConley]

I'm really at my wit's end.  I left 02 because of awful signal but this is worse. I can't access anything . I've been to the shop , they've changed my sim but no better . I've emailed EE ,, no answer. What on earth do I do here. I'm trying to run two businesses and this is impossible 

[bristolian]

EE has no email contact so I'm not sure what address you've sent tht to.

The first check is to use the coverage checker - https://coverage.ee.co.uk/coverage/ee "check" coverage" predicts the normal service in your area, "check status" searches for known issues.

What is the predicted service in your area? Do other EE users have similar problems there?

[Chris_B]

@SamConley   Are you using the same device you used on o2 ?  If you are can you try your EE sim in a different device?      And is this poor signal in all locations you go too ?    This is very important as it could be a device issue not a network issue. 
 Have you tried using Wi-Fi calling when you’re connected to WiFi ?

[SamConley]

Hiya. Many thanks for replying. No it's the new Samsung galaxy S22 Ultra I got from EE with the contract . WiFi calling is what they keep saying but it's not always available when I'm out off the office ,, I need mobile alot of the time. Appreciate your response! 

[SamConley]

Many thanks ! Appreciate this. Coverage checker says it should be very good outdoors and good indoors . Not the case unfortunately. 

[bristolian]

Do other EE users have similar problems there?