Lenovo tablet m10 plus- no service

gamble68 · ‎21-06-2022

Lenovo tablet keeps saying no service, ive tried 2 ee SIM cards and it won't work other than connecting to my wifi

ive tried the old turning it on and off and wiping SIM cards, then I ordered a new one stlll won't work

any suggestions gratefully received

Northerner · ‎21-06-2022

Hi @gamble68

Have you checked your local network for issues?

https://coverage.ee.co.uk/coverage/ee

Can you receive a signal outside?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎21-06-2022

Do other EE devices receive any coverage in the same locations?

gamble68 · ‎23-06-2022

I have never been able to use it outside of the house, it was hopeless on holiday unable to use data

it seems to accept my Tesco mobile card and the ee SIM card doesn't work in my sim free iPhone

this is the 2nd ee SIM card I have tried

James_B · ‎24-06-2022

Hi @gamble68,

Welcome to the EE Community. 🙂

Is it a pay as you go SIM? Have you topped it up and purchased a data pack or add-on?

James