Is anyone having Network issues

Picklesal45
Investigator
Investigator

‎14-08-2022 03:12 PM

Is anyone having network issues in Middlesbrough area. Internet speeds are very slow and I have an outdoor mast. Thus us day 4 and its driving me nuts.

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4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎14-08-2022 03:15 PM

Hi @Picklesal45 

Have you checked EE network status checker?

https://coverage.ee.co.uk/coverage/ee

This sounds daft but it's likely heat related. The hot weather will impact the equipment.

Thanks 



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Picklesal45
Investigator
Investigator
In response to Northerner

‎14-08-2022 03:38 PM

Coverage is stating good. I have tested the Internet speed it is 2.18 megabits a second. It has took 3 hrs to download 1 episode of something I am watching on the tv

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bristolian
EE Community Star
EE Community Star
In response to Picklesal45

‎14-08-2022 04:14 PM

@Picklesal45 wrote:

Coverage is stating good.

The coverage checker serves two purposes:

1:"Check coverage" is what I suspect you've used - checks for coverage in a given area

2: "Check status" searches for known issues in an area, and also includes the option to "Report a problem" if nothing is shown but multiple EE users have similar problems.

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Picklesal45
Investigator
Investigator
In response to bristolian

‎15-08-2022 04:22 AM

Thanks I have checked status and reported the problem.

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