I haven’t had a service on my phone for 2 days but service says it’s good

[Katie_B]

Hello @Fay73. 

Welcome to the community.

Is this happening within one area?

Have you tried your SIM in another device?

Speak soon, 

Katie

[bristolian]

In addition, are any other EE users in this same location also affected?

That would be good evidence of a network fault which you can report via the online tool.