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I have no mobile signal for a week now

nickyimrie24
Visitor
 
2 REPLIES 2
bristolian
EE Community Star
EE Community Star


Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker  in the first instance, to check for local service outages. A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.

Katie_B
EE Community Support Team

Hello @nickyimrie24, @myaconnors and @Grant31

Do you receive signal in other locations OK?

Have you been able to check the Status Checker that has been linked by @bristolian?

Katie