Hello @Tantan1 ,
Welcome to the community,
Have you checked and reported it here, where you can also get updates:
https://coverage.ee.co.uk/coverage/ee
We would otherwise need some more information.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
