Community Activity

Use same number on Apple Watch

Hi all,this maybe a stupid question incoming!I’m finally giving up FitBit and moving to Apple Watch. The plan I’ve selected says ‘uses the same number as your phone’ when I go to checkout it asks me to enter a pac code to transfer it across. Does thi...

linsi by Explorer
  • 2083 Views
  • 6 replies
  • 3 Helpful

Is this correct ?

A neighbour pensioner asked for some help to set up his cyber security he got with EE. I was shocked to see he was paying £68  for just  broadband and a phone and more shocked when  tried to set up Norton Cyber security via  EE email link  it will on...

okcid by Investigator
  • 263 Views
  • 5 replies
  • 0 Helpful

I have exactly the same issue. I moved my number on 27/6 but I'm still having trouble receiving text messages like bank, directly from EE or government services. Normal text work but not  these ones. I've called the customer service couple of times. ...

Can receive calls but not texts?

Hello, I bought a payg SIM card and put it in an old phone. I got the welcome message from EE, signal is fine and reset the device. But I can't receive any text messages. Some apps require codes to be sent to the number but I can't recieve them? Call...

Aqua04 by Explorer
  • 35 Views
  • 2 replies
  • 0 Helpful

Item not delivered and being sent back to ee

Hello, I rearranged my delivery day and sadly this has been ignored by dpd, and they are sending my new phone back to ee.I'm unable to call on the current phone to fix this, and finding the whole situation very stressful. I need a email / digital tex...

Nessx by Investigator
  • 13 Views
  • 0 replies
  • 0 Helpful

No calls

I can’t receive a single call for some reason and this chat just appears after 24h without access to it.It is very disappointing that I have no email to contact the support team, because I couldn’t call or receive any calls back from the costumer ser...

Anndrea by Explorer
  • 63 Views
  • 4 replies
  • 0 Helpful

How to cancel from overseas?

I've lived out of the UK for 6.5 years, and I've retained my contract with EE for the occasional use when I'm back.  However, having paid the best part of £2000 for very little use, I now think it's time to give it up.How do I go about that?  The cos...