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Halesworth IP198RX Down Again.

74027402
Visitor

Can somebody tell me why Halesworth IP198RX is down for maintenance every other week (And now), EE is becoming very unreliable in this area.

3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

Hello @74027402 ,

Welcome to the community,

Have you registered, reported it here  where you can receive updates:

https://ee.co.uk/help/mobile-coverage-checker

We would not know here in the forum, this is not customer service but a public forum.

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
EE Community Star
EE Community Star

There's innumerate possibilities here. Do you get any advance notice from the status webtool, of outages? That would suggest pre-planned works rather than reactive maintenance, if so.

Distantshores
Visitor

I feel your pain, 2 days now without phone signal in this part of Halesworth (which makes reporting it difficult). Head out to Southwold full signal and phones back in action. As you say this has become common place over last couple of weeks .