Data says “searching “ issue please help asap
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04-05-2024 08:09 PM
So today I woke up and my data 5g has dissapered and it says “searching “ I have turned off my phone turned it on i have took my sim out and put it back in but nothing seems to work I’ve checked that I have the latest IOS download and it’s all up too date , any help would mean allot I currently don’t have any data or no single when I leave the house I cannot receive calls or call people
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04-05-2024 08:18 PM
I find restarting 3-4 times fixes thus issue on my XR. It looks like you have mobile data turned off.
Have you checked for local issues. https://ee.co.uk/help/service-status
Are you payg or pay monthly contract.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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04-05-2024 08:41 PM
I’ve tried restarting my phone multiple times even 10 times in a row, the reason why the data is off is because the data is “searching “ which is the issue it can’t seem to connect to my data it won’t connect so it will be blurred out on the screen until it can connect
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05-05-2024 07:56 AM
Could you check to see if there are any carrier updates on your iPhone please, @Mitchellf100?
Chris
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05-05-2024 08:30 AM
@Mitchellf100 Use THIS to see if there is any known network issues in your area.
