30-11-2023 10:45 AM
My signal dropped from 4/5 bars of 5G to 1 bar of 3G. EE say they’ve recently fixed a problem in my area - but I still can’t make calls or use data. I’ve submitted a fault request, any ideas what I can do?
Im using an iPhone and a 4G router for my home data. This has worked really well for years.
Im in the B74 area and now can’t work, so I’m super keen to get this sorted.
30-11-2023 10:48 AM
The signal dropped on the 26th November, I know this because my CCTV stopped working.
30-11-2023 11:12 AM
If both your EE devices are affected, submitting a fault report via the status checker was absolutely the right thing to do.