Data connection problems iPhone 12

[DT091]

I have an issue with loss of data connection . I’ve changed sim and bought a new phone but still my data randomly drops. I’ve tried everything. I have to keep switching phone off and on. 

[Jon_K]

Hi @DT091.

Does this happen everywhere you go or does it seem to be one location?

Do you know of anyone else on EE having a similar problem?

Jon

[DT091]

Hi Jon, thanks for your reply. 
It happens everywhere and at random times. Nobody else I know has these issues. If I switch my phone off and on it comes back. Sometime the calls don’t connect. I’ve tried 3 different sons and changed provider and even tried a new phone. Same issues.

[Leanne_T]

Hi @DT091

Thanks for coming back to us. 

Please give us a call on 150 and our tech gurus can get this looked into further for you. 

Thanks 🙂

Leanne.