Data and texts not working

ggh3 · ‎20-10-2022

For some reason my data has switched to 3G (without me doing so) and is no longer working despite me having data. Texts will also not send and I can’t ring 150. This morning however it was perfectly fine and this has only happened recently. Any help?

XRaySpeX · ‎20-10-2022

@ggh3 : Have you checked the Network Status Checker there and reported your problem via that link?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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bristolian · ‎20-10-2022

I'm guessing your phone is showing signal indicators, just that you're concerned it's not 4G?

Are you able to make calls to other numbers OK? Have you tried restarting your phone?