Coverage in xxx xxx - The EE Community

The very poor coverage here seems to have got even worse. It was never good enough for voice, but now I can't even get one time passcodes from my bank. This is not good enough in 2022!!!!!!!

[Mod edit: Please do not post personal information on the public board. Thanks!]

2 REPLIES 2

Hello @discusbt ,

Welcome to the community,

Have you clicked on coverage checker to see if there is a problem where you are? You can also report it there and receive updates:

https://coverage.ee.co.uk/coverage/ee

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Is this purely an indoor problem, or is outdoor coverage also affected?

If this is indoors-only, then WiFi-calling is a good solution. With the best of intentions, coverage holes are an inevitability from time-to-time.