Coverage in Market Harborough

[Christopher_G]

Update: 10 October 2025 

Over the past few weeks, our engineers have completed building the equipment needed for the new mast. Barring any unforeseen circumstances, we expect the transmission to be installed by the beginning of November. Once the transmission has been installed, we can confirm an approximate on-air date for the replacement mast. 

We will keep you updated on this post. 

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We are in the process of replacing a mast in the Market Harborough area as the current lease has expired.  

A replacement site location has been found and we’re in the process of building the mast. However, due to some unforeseen complications, it is not yet live.  

We'll update this post once we have more information. 

We’re sorry for any inconvenience. In the meantime, you might be able to use WiFi Calling to make and receive calls and texts. 

[Moontiger]

Beginning of November is at least 6 weeks without a usable service in the area. Presumably all affected customers will be given full refunds for the affected periods due to the issue being a lapse of administration on EE's side? I for one have had to take out a second contract with O2 so that I can actually use my phone in the area, and I don't see why I should be paying that extra cost due to EE just letting the lease expire without any forward planning.

[Leanne_T]

Hi @Moontiger 

Thanks for posting. 

If you're affected by the mast being offline and would like to discuss your options please get in touch with our tech guides. who can get this looked into for you. 

Thanks.

Leanne.

[wishworks16]

It’s really poor - have struggled with data for weeks now when out and about in market harborough. Why do we have to request a refund ? Really bad service and been a real pain for me. 
I really expected more from EE . 
it’s really noticeable when you travel to other places and the service is so much better 

[Chris_B]

@wishworks16  any area can have a mast off line at any point in time.   The simple fact that none have gone offline once you get to a different location will always be noticeable.   As for a refund read the contract T&Cs that you agreed too.    A new mast had to be built and then it’s a case of power and installation of parts they don’t come pre-made ready to go and you just stick it on the ground.