We are aware of a signal issue that is affecting some of our customers in the Kidderminster area. The lease agreement for the mast has expired and the equipment had to be removed at the beginning of October 2026.
Our engineers have been looking for a new location for a permanent mast in the area. We're working with the site provider to arrange a date to access the area and complete surveys needed to make sure the area will be suitable for the equipment. Pending a positive outcome from the surveys, we can start legal steps to legally acquire the land from the site provider.
We will keep you updated on this post.
We’re sorry for any inconvenience caused. In the meantime, you may be able to use WiFi Calling to make and receive calls and texts over a WiFi connection.
