Can’t access restricted sites

[Chris_B · Accepted solution]

@parker2014  Please read THIS 

[Reemrayan]

I can’t go to my account 

[Leanne_T]

Hi @Reemrayan 

Is your account pay as you go or pay monthly? 

Leanne 🙂

[Kapirijel]

Hi

[Ali_A]

Hi @Kapirijel 

Please go to How To I Turn On/Off Parental controls page for details how to change your Content Lock / Parental Controls on Pay monthly (contract) lines. 

For Pay as you go (Pre pay) you need to call EE on 150 from your mobile with a credit card handy to verify your age. Alternatively you can visit any EE store with some photo ID

Ali