12-05-2026 10:32 AM
How can I speak to someone about having a mast installed on our companies private land?
We have around 800 people on site at anyone time and the sports complex over the road has a similar ammount, also the village less than a mile away also suffers with no signal.
Solved! See the answer below or view the solution in context.
12-05-2026 02:35 PM
Hi @AndyEDC,
Welcome to the EE Community
I have reached out via private message to take some details from you regarding the potential site.
Alex
12-05-2026 11:01 AM
The process to install a new network site isn't an application process as such, but there's a few factors that may affect your best course of action.
Is your company a customer of EE? If so, the business-CS route may be the best - https://business.ee.co.uk/business-solutions/connectivity/indoor-coverage/
if not, then an interested landlord will often be approached as part of the search process for new site locations. Are you in a position to represent the landowner? Out of interest, where (roughly) are you?
12-05-2026 12:30 PM
We are not a customer however I am in a postition to represent the landowner, we are based just outside Durham.
12-05-2026 02:35 PM
Hi @AndyEDC,
Welcome to the EE Community
I have reached out via private message to take some details from you regarding the potential site.
Alex
02-07-2026 10:54 AM
Hello Alex,
I work for a business in the Cheshire area where phone signal is awful and affects our business. We would be interested in being a potential site for a mast as we have the space.
Many thanks,
Iwan
02-07-2026 12:52 PM
Thanks for reaching out to us about this, @IwanKyffin
I'm going to send you over a private message so we can take a few more details around this 😊
Speak soon,
Peter
02-07-2026 12:56 PM
Thank you Peter, I look forward to hearing from you.