Appalling

[Jdp95]

Unfortunately had nothing but trouble with EE appalling service, no signal all weekend no WIFI and I pay a small fortune for my WIFI and mobile phone that I can’t use on regular occasions. 
No help or advice as every time I try to call EE it doesn’t ring out and the online help services don’t exist. Disgusting service and I can not wait to change my provider. 

[Chris_B]

@Jdp95  Have you checked to see if there a network issue in your area ?  You can use THIS  and click the check status tab.     But is this issue in one location or everywhere you go ? 

[bristolian]

What device are  you getting your WiFi from? If this is home broadband, then it's different technology and a different network to that of your mobile.