5g in North Shields

Stuarm · ‎03-10-2025

EE twice in a week this has been down, why? And what’s EE doing about it including timescales?

Northerner · ‎03-10-2025

What does it say here: https://ee.co.uk/help/service-status

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Schockwave · ‎03-10-2025

Hello @Stuarm ,

Welcome to the community,

You would need to register here, report and you can receive updates . We would not know here, this is a public forum with no account access and no idea who you are.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

bristolian · ‎03-10-2025

Has 4G been available? Or is this a complete outage with no coverage?

The status webtool is the place to check.

Northerner · ‎03-10-2025

Hi @Stuarm

What does it say here: https://ee.co.uk/help/service-status

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.